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BMC TrueSight Pulse Meter - Clean Install for Linux

Instructions For Linux and UNIX based systems

This article describes a clean install of the TrueSight Pulse meter.  You may also refer to this video for a recorded walk-through of the install process.

The setup script will automatically determine the target OS version of the server you're working with. The list of supported OS's and versions is here.

First, get the install API token for your account, located at Settings->Account tab. Please make sure to use Your API Token (see image below).

Now open the “Terminal” window (also called “Command” or “Console” on some systems) and use the following command to install the TrueSight Meter (substitute your your API token!). Meter installation requires admin (root) privileges, so if it is done from non-admin account, setup script will use ‘sudo’ and will ask for your root password.

curl -fsS -d '{"token":"INSERT-API-TOKEN-HERE"}' -H 'Content-Type: application/json' https://meter.truesight.bmc.com/setup_meter > setup_meter.sh && chmod +x setup_meter.sh && ./setup_meter.sh

The Meter should start automatically. If for some reason it does not,  please start it manually and report your system details to help@truesight.bmc.com:

sudo /etc/init.d/truesight-meter start

After several seconds you should see the metrics from the new Meter coming to your Pulse default dashboard. Once the meter is running, you can install plugins

Note: many plugins require node.js and npm packages; some TrueSight Pulse plugins require Python 2.7.x runtime. We recommended that you install both of them before installing any plugins to minimize occurrence of any problems. See this link for instructions for Node.js installation using package manager.

 

Troubleshooting

  • Check that meter is running.  On Linux use ‘ps –ef | grep truesight’.  The process name is ‘truesight-meter’.
  • If Meter is not running, see this article for Meter restart instructions.
  • This article has more troubleshooting tips on Linux/UNIX platforms.
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