BMC TrueSight Pulse Meter - Clean Install for Windows

Installing a Meter on Microsoft Windows

This article describes a clean install of TrueSight Pulse Meter.

You may also refer to this video for a recorded walk through of the install process.

The setup script will automatically determine the target OS version of the server you're working with. The list of supported OS's and versions is here.

First, login to Pulse. Then navigate to Help with Installation where you will find a hyperlink to the windows installer as well as the API token for which the installer will prompt:

Pulse provides 64-bit and 32-bit installers in MSI format. Please download and use the correct one based on your OS. 

NOTE: Temporarily both these links point to the same 32-bit version, as we added a new library as a dependency, which is not yet supported in 64-bit Windows. We are planning to add 64-bit support for it soon and have 64-bit Meter installer back online. Meanwhile, customers are advised to use the 32-bit version of meter installer, which is approved for both 32-bit and 64-bit Windows. 

64 bit

32 bit

Run the downloaded installer. 

Click "Next" to review and accept the License agreement and then click 'Next" again.

Review and confirm the default installation folder or choose an alternative location:

After that the configuration screen is shown. You must type or paste API Install Token into upper field. The second field will default to your server's hostname.  This name will be used in Pulse dashboards and alarms.

After entering those details, proceed to install.

After a short time the TrueSight Meter is installed on your system as a service with automatic startup. You can verify it by looking at Services applet of Windows Control Panel.

You should see default metrics coming to Pulse dashboard in several seconds. Next you can start installing plugins

Note: many plugins require node.js and npm packages; some plugins require Python 2.7.x runtime. We recommend you install both of them before installing any plugins to minimize occurrence of any problems. 


Please see this article for troubleshooting tips on Windows

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