Analyzing end-user monitoring data in dashboards

Use dashboards to analyze the monitored data and help locate the source of problems with your web application performance.

Access dashboards

Moments after you set up end-user monitoring and end users interact with your application, TrueSight Pulse receives data and automatically adds (see details in box below) the following dashboards:

  • EUE Overview provides a general view of the factors that influence the end-user experience.
  • EUE Breakdown is an advanced examination of application performance, providing key metrics for evaluation.
  • EUE Front-End provides a deeper analysis of the browser processing time.

The dashboards present graphs based on monitored metrics that are updated every second. You can display dashboards for some or all of your monitored applications. You can customize the dashboards, or create your own, to monitor the metrics that are most important to your organization.

View dashboards for the first time

The first time you open TrueSight Pulse after setting up the end-user monitoring, click View Dashboard in the notification bar at the top of the screen:

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You might need to click the scroll arrow or the notification box at the right of the screen to see the notification:

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Scroll arrow: Notification box:

Meet Anna

Anna is a DevOps specialist who is monitoring the AcmeBookStore application. Anna has received several helpdesk tickets about end users experiencing slow response times on the browsing pages.

Anna needs to quickly find the source of the issue and come up with a solution.

Check out the overview

Anna examines the EUE Overview dashboard and confirms a significant increase in page-load times. Page Load is a general metric, covering the time from the initial browser request to when the browser finishes processing the page. For example, the page-load time starts from when the end user clicks to see a list of similar books, and ends after 10 similar books are displayed on the page.

Anna sees both the Back-End and Front-End graphs show increasing times.
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EUE Overview dashboard displaying increased page-load time

Examine front-end issues

Anna knows of a common front-end issue in the application that she can quickly correct, so she starts by looking at the EUE Front-End dashboard. As she suspected, the DOM Interactive to Complete metric reflects a familiar issue. Anna knows that new code was entered to render the book list in a table, so she'll raise the issue with the UI developers.
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EUE Front End dashboard displaying increased front-end time and DOM Interactive-to-Complete time

Great! That's a good start. But what's going on in the back end of the application?

Break down back-end issues

Anna opens the EUE Breakdown dashboard and sees that the back-end time has increased. Perhaps the developers should optimize the database query that searches for similar books.
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EUE Breakdown dashboard displaying increased back-end time

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